FAQ
FREQUENTLY ASKED QUESTION
(Updated 22.05.2025)
IMPORTANT REMARK:
Please be aware that the final decision on whether to allow a foreign traveler to enter Korea will be made by the Korean Immigration Service.
The decision to permit or deny entry rests solely with the Korean Immigration Service officer at the entry point. The Embassy cannot intervene in their decision.
You are advised to prepare all necessary documents to prove the purpose of your travel to Korea and to contact your country’s Embassy in Korea in case of any emergency.
GENERAL INFORMATION ON EMBASSY | |
1. | I tried calling the Embassy, but no one answered the phone. When I did get through, I was advised to send an email instead. May I visit the Embassy in person to inquire about visa matters? |
Please note that all information regarding entry to Korea, reservations, and visas is available on our website. Visa inquiries by phone or in-person visits to the Embassy are not permitted.
If you cannot find the information you are looking for, please email us at myvisa@mofa.go.kr for visa-related inquiries.
| |
2. | I have sent an email to the Embassy as instructed, but I have only received an automatic reply. |
Due to the high volume of emails, the Embassy will respond only to inquiries that cannot be answered through the information provided here or on our website. Please make sure to read all the available information carefully. | |
3. | May I borrow a Hanbok or Korean musical instruments from the Embassy? |
Please contact Korea Plaza at Menara Hap Seng for these information.
Email: klkoreaplaza@gmail.com Tel No: +603-2072 2515 | |
4. | Could you provide information on Korean language classes or the TOPIK exam for this year? |
Please contact Korea Education Center for these information.
Email: kecmys2020@gmail.com Tel No: +603-2704 6546 | |
5. | May I know the maximum amount of cash I can bring to Korea and if there are any restricted items I should be aware of? |
Please refer to the Korea Customs Service website for more details (Click here) | |
6. | I have a certain medical condition. What type of medication can I bring into Korea? |
Due to the wide variety of medications, please understand that we cannot provide an immediate response regarding whether the specific medicine you inquired about is approved. Visitors must bring the original prescription, a letter from their doctor specifying the medical condition, and a statement from the doctor regarding the medication being brought into Korea.
Please note that the Korean Customs Service at Incheon Airport has the final authority on which medications are permitted into the country.
Additionally, we recommend referring to the Customs Service notice below for information on prohibited items: Customs Information:
Please refer to the Korea Customs Service website for more details (Click here) | |
7. | Do you offer translation services? |
The Embassy does not provide these services. You may contact ITBM (Institut Terjemahan Bahasa Malaysia) at www.itbm.com.my | |
8. | Does the Embassy provide photocopying or printing services? |
We regret to inform you that printing and photocopying services are not available at the Embassy. Please ensure that you prepare your documents in advance of your visit. | |
9. | Do you have a photo booth at the Embassy for visa applications? |
No. The photo booth at the Embassy is intended for Korean passport renewal and does not produce physical photos. | |
10. | My family or friends are having a problem in Korea. I need assistance. |
If you are currently in Korea, please contact the Embassy or Consulate of your own country in Korea.
For Malaysians, please contact the Embassy of Malaysia in Seoul for assistance.
Please be informed that any issues occurring in Korea are not under the responsibility of the Embassy of the Republic of Korea in Malaysia. We only handle matters related to Korean citizens residing in Malaysia. |
ENTERING KOREA | |
1. | Which do I need, a K-ETA or a visa? What else should I know before entering Korea? |
You may refer here for more details (Click here) | |
2. | Can I travel to Korea with my new passport and my old passport bearing the valid visa instead of transferring the visa? |
Please note that airlines may deny boarding if the visa has not been transferred. Therefore, you are strongly advised to transfer your visa in advance.
If your visa to Korea was issued by our Embassy in Malaysia, please (Click here) to update your information. Once completed, kindly email our Embassy to notify us.
If your visa was issued by another Korean Embassy, please contact that specific Embassy directly. | |
3. | Is it compulsory to have insurance when traveling to Korea? |
It is not compulsory. However, it is highly recommended. Travelers are fully responsible for any costs related to medical treatment during their stay in Korea. | |
4. | My passport is valid for less than 6 months. Can I still enter Korea? |
There is no specific requirement for the remaining validity of your passport for entry into Korea. You may travel as long as your passport is valid for the entire duration of your stay. However, for Malaysian passport holders, your passport must be valid for more than 6 months when traveling abroad. Please refer to the note printed on the back cover of your passport. If you have further questions, please contact the Korean Immigration Call Center directly at +82-2-6908-1345. | |
5. | Can I transit through Incheon Airport without a K-ETA or visa? |
Passengers with connecting flight tickets who do not need to pass through immigration are permitted to transit at Incheon International Airport without a visa or K-ETA for up to 24 hours.
You should consult with your airline to determine whether immigration clearance is required or if you may remain in the transit area to connect to your next flight. | |
6. | I am from [XXX country] and hold a valid US, Canadian, New Zealand or other European country visa in my passport. Can I enter Korea without a visa? |
The Korean government has resumed several visa-free entry schemes for transfer passengers. Please check if you are eligible here (Click here). | |
7. | Do I need a visa or K-ETA if I enter Jeju on a direct flight? I will be taking a direct flight from a third country to Jeju Island without stopping over in other parts of Korea. Can I do so without a visa or K-ETA? |
If you are eligible, you may enter Jeju on a direct flight without a visa or K-ETA. Please find the details here (Click here). | |
8. | I have a valid K-ETA / visa, but I was sent back to my country after arriving in Korea.I do not understand why. |
Ensure that you have return flight tickets (for short-term travelers) or a valid K-ETA/visa associated with your current passport number. Please be aware that even if you hold a valid K-ETA or visa, the final decision to permit or deny entry into Korea rests solely with the Korean Immigration Service officer at the point of entry. The Embassy cannot intervene in their decision, nor do we have the authority to do so. | |
9. | I am Malaysian and am experiencing a problem with my thumbprint.What documents should I prepare to enter Korea? |
You are required to bring a document regarding the damaged thumbprint to prove your identity. While there are no specific guidelines from Korean authorities, Malaysian citizens typically bring a letter from from Jabatan Pendaftaran Negara (JPN). If the letter is in Malay, it must be translated into english and certified by the Ministry of Foreign Affairs Malaysia. | |
10. | Can a minor travel to Korea without their parents? They will be accompanied by another guardian (e.g., aunt, grandmother, teacher, etc.). Should I prepare any documents or fill out a form? |
There are no restrictions on minors traveling to Korea without their parents. However, it is advised to prepare parental consent or other relevant documents to prove the purpose of their visit to Korea, as these may be requested by an Immigration officer at the entry point.
Additionally, please check with the airline regarding this requirement, as different airlines may have different policies. | |
11. | Can I obtain a supporting letter for my trip to Korea? I am worried that my entry to Korea may be denied. |
The Embassy does not issue any documents to support your trip. Travelers are advised to prepare their own documents to prove the purpose of their travel to Korea. | |
12. | Do I still need to apply for a Q-Code? |
Travelers from Malaysia are no longer required to apply for a Q-Code. If you have further questions regarding quarantine or Q-Code policies during your stay in Korea, please contact the Korea Disease Control and Prevention Agency (KDCA) at +82-2-2633-1339. | |
13. | I hold a valid APEC Business Travel Card (ABTC). Do I still need to apply for a visa or K-ETA to enter Korea for business? |
ABTC holders can enter Korea without a visa or K-ETA for short-term business activities. However, if you have changed your passport since receiving the ABTC, you will need to obtain a new card with your current passport information before entering Korea. | |
14. | I received my K-ETA approval / valid visa earlier, but I have since changed my passport. |
For K-ETA: Please apply for a new K-ETA with your new passport number, as you will not be allowed to board the flight or enter Korea without it. For Visa: Please apply to update your passport information here (Click here). Once you have done so, please email the embassy that issued your visa. | |
15. | My K-ETA has been approved. Do I need to apply for a visa separately? |
If you have a K-ETA, you do not need to apply for a visa, and vice versa. However, if your purpose for visiting Korea is not covered by the K-ETA, a visa will be required. | |
16. | I am currently in Korea. Can I extend my period of stay? |
Please be informed that all extension requests must be addressed directly to the Korea Immigration Office in Korea. | |
17. | Can I purchase the flight tickets and make the hotel reservation first? |
Please be aware that flight tickets and hotel bookings are not mandatory requirements when applying for a K-ETA or a visa. In the event that your application is denied, the Embassy will not be held responsible. | |
18. | I am applying for a visa, but the result will be delayed compared to my actual flight. Can I enter Korea using a K-ETA first, or can I stay in Korea while waiting for my visa? |
You must enter Korea with the appropriate visa that matches the purpose of your visit. If a visa applicant enters Korea before the visa is officially issued, it will be considered a withdrawal of the application, and the visa issuance will be cancelled. | |
19. | I have a K-ETA. Do I still need to fill out the online e-Arrival Card? |
K-ETA holders do not need to fill up the e-Arrival Card.
However, visa holders and travellers without K-ETA, who are not residents of Korea, may complete the e-Arrival Card online within 3 days prior to departure. No fee is required. For further details on e-Arrival Card application, please (click here).
The paper form will remain available until December 2025. Therefore, you may choose to complete the e-Arrival Card either online or manually at the airport upon arrival. |
PERSON ON THE BLACKLIST | |
1. | Can I check if my name is blacklisted in Korea? |
We need to examine your passport to understand the matter. Please be informed that we cannot check your records until we verify your original passport. Therefore, you will need to visit our Embassy in person to proceed. Verification online is not possible. Please make an online reservation before visiting the Embassy to submit your application. Walk-in applicants will not be accepted. Ensure that you select "Visa for Non-Koreans -> Regular Applicants" when making your reservation. Please be informed that the Embassy does not have any discretion in clearing your name if it has been blacklisted. For any issues regarding this matter, please contact the Immigration Office in Korea directly. |
ARC (REGISTRATION / RESIDENCE CARD IN KOREA) | |
1. | Obligation to Apply for a Registration Card |
For long-term visa holders, you are required to apply for a Registration Card at the Immigration Office in Korea within 90 days of your arrival. You may leave and re-enter Korea while maintaining your long-term visa status, provided you hold a valid Registration Card. Upon completion of your visit, studies, or employment, the Registration Card must be returned to the Immigration Office or an immigration officer at the departure airport. Failure to do so may result in a fine. Please note that the Embassy does not issue, renew, extend, or collect Registration Cards. | |
2. | I have left Korea but forgot to return my ARC (Alien Registration Card). |
Please contact the Korea Immigration Service directly, as the Embassy does not collect ARC cards on your behalf. | |
3. | I am currently in Malaysia, but my ARC has expired. I need to return to Korea as I have not yet completed my program or work. |
Please note that the Embassy does not issue, renew, or extend the Alien Registration Card (ARC). We only issue new visas to applicants.
|
K-ETA | |
1. | What is K-ETA, and why should I apply for it? My last visit to Korea did not require me to have a K-ETA. |
K-ETA (Korea Electronic Travel Authorization) is not a visa. Since September 2021, nationals from visa-free countries / regions, including Malaysia, are required to obtain K-ETA before entering South Korea, including Jeju. Without K-ETA approval, you will not be allowed to travel. | |
2. | I am a Malaysian passport holder. Do I need to apply for a K-ETA or a visa? |
If you are traveling to Korea for short-term visits (tourism, participating in events or conferences, business activities, family visits, or other non-profitable activities), you must apply for a K-ETA on the OFFICIAL K-ETA WEBSITE (Click here). It is valid for 3 years and can be used multiple times. The maximum period of stay is 90 days. The fee is 10,000 KRW (around MYR 40). You are exempt from K-ETA if your age is below 17 or above 65 years old at the time of application. However, if you are seeking short-term employment (C-4 visa) or any long-term stay, or if your K-ETA is denied, you will be required to obtain a visa. | |
3. | Should I apply for the K-ETA first, or can I make my travel arrangements in advance? |
It is strongly recommended to obtain K-ETA approval before confirming your travel arrangements and making any payments. If your K-ETA is denied, you will need to apply for a visa, which will require more time and documentation.Please be aware that the approval of K-ETA or a visa is not guaranteed. | |
4. | I applied for a K-ETA a few days ago but have not received any updates on the progress. What should I do?
My K-ETA application was declined, and I was advised to contact the Korean Embassy for further assistance. |
Please be informed that the K-ETA is not assessed or approved by the Embassy. It is handled directly by the K-ETA Center in Korea under the Ministry of Justice. The Embassy is unable to answer any inquiries related to your K-ETA application. Therefore, if you wish to raise any issues regarding your K-ETA, please contact the K-ETA Center via the online enquiry form (Click here). Inquiries by phone are not available. Please note that incorrect information (e.g., non-existent address, typographical errors in name, or mistakes with the passport number) or failure to comply with photo requirements may have led to the rejection. If you believe the reason for denial is due to one of these issues, you may re-apply. However, if you repeatedly apply with inconsistent information, your application may be denied, and you will not be allowed to apply more than three times within six months. If you choose to apply for a visa, please submit your visa application to our Embassy. However, please note that the Embassy does not guarantee the issuance of a visa. | |
5. | I have other inquiries about K-ETA, but the Embassy is not in charge of K-ETA. Who should I contact? |
You may refer to more K-ETA FAQs (Click here), or go to the 'Ask Us' section on the official K-ETA website (Click here). | |
6. | I have applied for a K-ETA and paid USD 90. Is the result still valid? Can I get a refund? |
Please be aware that the Korean government does not appoint any third-party agencies to process K-ETA applications. We have published the information on our official website. Applicants are advised to check the official website before submitting their applications to third-party agencies.
|
MAKING AN ONLINE RESERVATION WITH THE EMBASSY | |
1. | Do I need to make an appointment to apply for a visa? |
Yes, it is mandatory. Walk-in applications are not accepted. You can find the website link in the same PDF file. | |
2. | I just realized that I need to apply for a K-ETA / visa to enter Korea. My flight is tomorrow, and all my documents are ready.
I could not make an online reservation, and the Embassy does not answer the phone. I’ve traveled a long distance.
Can I walk into the Embassy? |
No, walk-in visa applications will not be entertained. For K-ETA, please submit your application on the official K-ETA website. K-ETA is issued by the Ministry of Justice, and the Embassy does not have any authority over K-ETA matters. | |
3. | I am having difficulty making an online reservation. All the dates are fully booked, and I have already purchased my flight ticket. Is it possible to get a special slot? Can I make an appointment via email or phone call? |
Only those who are traveling to Korea for urgent business affairs, attending important international events, or other essential visits, and who could not make an appointment, may email us at myvisa@mofa.go.kr with supporting documents from Korea (e.g., letter of invitation from Korea, flight schedule, etc.).
Please be informed that we may offer a slot subject to availability. Kindly provide us with a few options for your available dates.
Those who need to travel urgently for humanitarian purposes (e.g., funeral of an immediate family member) may contact the Embassy directly at myvisa@mofa.go.kr.
Private tours, including company incentive tours or family visits, are NOT considered essential visits. We will not provide slots for these purpose. We have stated on our website that you should not purchase any confirmed flight tickets until your visa is approved. Please plan your travel carefully. | |
4. | All the dates I want to visit the Embassy are fully booked. How can I secure an appointment? |
Please check the availability of slots regularly, as cancellations may occur and new slots may become available.
Make sure to select 'Visa for Non-Koreans > Regular Applicants / Visa Issuance Confirmation number (if you have one).' Those who book through Consular Services will not be allowed to enter the Embassy to submit their visa application.
Current slots are available only for the upcoming month, and new slots are released on a weekly basis every Monday morning (or Tuesday if Monday is a public holiday). | |
5. | I live in Sabah/Sarawak. Can I make a reservation at the Korean Embassy in KL since the slots here are fully booked? |
Applicants in Sabah and Sarawak MUST apply for a visa at the Consulate of the Republic of Korea in Kota Kinabalu only. | |
6. | I will be late for my appointment. Can I send a representative to submit my documents without cancelling the original booking? The reservation is under my name. How can I change the name of the person submitting the visa application? |
Please email myvisa@mofa.go.kr for an update.
If the name is not changed, your representative may bring an authorization letter if the booking is under your name. However, please be informed that their entry to the Embassy may be delayed for verification. | |
7. | I do not understand Korean, Malay, or English. Can I come with a translator? |
Normally, only one person is allowed to enter the Embassy. However, a couple or a family of two may enter together. If you need to bring a translator, please inform the guard. | |
8. | Why did I receive a cancellation email for my reservation? |
You may have made multiple reservations. The Embassy reserves the right to cancel any extra reservations without prior notice. Additionally, your application may be delayed if we notice that you have made multiple reservations without valid reasons. | |
9. | I want to make a reservation for my family members. Should I make a separate reservation under each person's name? I need to submit multiple applications. How should I make the reservation? |
One person may submit multiple applications for their family members, friends, co-workers, etc. If you need to submit more than 5 applications at one time, please reserve a maximum of 2 slots only and must include a remark. If you need to submit more than 10 applications on the same day, please email myvisa@mofa.go.kr. | |
10. | Can I book more than one slot since I am unable to confirm when to visit the Embassy? |
Multiple reservations are not allowed. The Embassy reserves the right to cancel your reservation at any time without notice. If you make multiple reservations, we will cancel your booking without prior notice, and your visa process may be delayed. | |
11. | I am not sure when to visit the Embassy as my visa document is not yet ready. Can I book an appointment in advance with few dates? |
Please make sure all of your documents, particularly the basic and essential ones, are ready prior to your visit to the Embassy. If you fail to bring essential documents, your application may not be accepted.
Multiple reservations are not allowed. The Embassy reserves the right to cancel your reservation at any time without notice. Therefore, if you make multiple reservations, we will cancel your booking, and your visa process may be delayed. |
VISA APPLICATION | |
1. | Could you please provide information on the visa requirements, eligibility criteria, checklist, and associated fees? |
2. | I am currently a temporary visitor in Malaysia. I hold a long-term pass but have only recently arrived in the country. Am I eligible to apply for a visa from Malaysia? I am neither a Malaysian citizen nor a national of a country eligible for K-ETA. Am I allowed to apply for a visa at your Embassy? |
Non-Malaysians who are temporarily visiting Malaysia are not eligible to apply for a visa at the Embassy of the Republic of Korea in Malaysia, unless they have received Visa Issuance Confirmation (VICN) from the Ministry of Justice of the Republic of Korea.
Only holders of long-term passes are eligible to apply for a Korean visa in Malaysia. A long-term pass refers to a multiple-entry pass issued for a stay of one year or longer in Malaysia. This includes the Residence Pass, Professional Visit Pass, Student Pass, Long-Term Social Visit Pass, Employment Pass, and Temporary Employment Visit Pass.
Please note that no exceptions can be made for tourist visa applications. If you do not meet the eligibility requirements, you are not permitted to apply for a visa in Malaysia. You must contact the Embassy or Consulate of the Republic of Korea in your home country or in the country where you hold legal residence. | |
3. | I am from XX country. I arrived in Malaysia in June 2023, and my current pass is valid for more than 6 months. However, the requirement states that I need to have held a Malaysian long-term pass for more than 2 years. Am I eligible to apply for a visa to Korea from Malaysia now? I am unclear about the requirement concerning the previous two years. Could you please explain it? |
As a general rule, all visa applications must be submitted to the Embassy or Consulate of the Republic of Korea located in the applicant's home country.
If you intend to apply in Malaysia, particularly if you are from a country required to meet the two-year residency condition, you must be able to demonstrate that you have been continuously residing in Malaysia for over two years with a valid immigration pass. Specifically, you must have held a valid Malaysian pass continuously for the past two years from the date of your visa application, and your current pass must be valid for at least six more months.
For example, if you are applying for a visa on 9 April 2025, you must have held a valid Malaysian pass from 9 April 2023 through 9 April 2025, and your current pass must remain valid for more than six months beyond the application date.
If you do not meet these requirements, you are not eligible to apply for a visa at our Embassy. We regret to inform you that no exceptions can be made for tourist visa applicants.
For those attending essential business visits to Korea, please email us a copy of your passport, Malaysian visa, and the invitation letter to Korea for clarification. | |
4. | What is the payment method for the visa fee? |
Both debit and credit cards, as well as cash, are accepted for payment. If you choose to pay with cash, please ensure you bring the exact amount. | |
5. | I have previously applied for the same type of visa from X country. Why does your Embassy have different requirements? |
6. | Please be informed that each Embassy has its own guidelines regarding visa applications, based on the circumstances of the country where it operates. National security and public safety issues may vary from country to country. |
7. | What is the current visa processing time? |
For any type of visa, the processing time is normally seven (7) working days (excluding the submission date).
It may take longer during peak seasons, or if you fail to meet the requirements, or if additional verification is needed. | |
8. | Is there an express service for the visa? I am willing to pay extra. |
No, there is no express service for visa applications. However, consideration may be given for visits with essential purposes, but it is still subject to approval. | |
9. | When is the earliest I can apply for my visa? |
You can apply for the visa no earlier than 3 months before your departure to Korea, as the visa is valid for only 3 months once issued. No extension of the visa validity can be made. | |
10. | I have submitted my application form online. However, the status still shows as pending. Can I submit my application online or by post? I am living far away. |
No, all applications must be submitted in person at the counter. Otherwise, they will not be processed. Please make sure to read the Visa Application Guidelines carefully. | |
11. | I would like to bring my domestic helper (maid) to Korea during my holiday. Is it possible to bring her with me? |
Visa issuance for domestic helpers is limited and granted under specific conditions only. For Korean employers, only those who meet certain requirements and have humanitarian reasons are allowed to bring their domestic helpers to Korea. You may refer to the C-3-1 Visa Category for further details (Link).
For non-Korean employers who require the special assistance of their domestic helpers during a short-term trip to Korea, please contact our visa desk at myvisa@mofa.go.kr. Visa issuance will not be granted if either the employers or the domestic helpers do not meet the required conditions. | |
12. | My domestic helper has been working with me for many years, and I want to send her to Korea for a holiday as a gesture of gratitude. However, she does not have a bank statement. |
Domestic helpers who wish to enter Korea for a personal trip (with or without the employer's permission) are NOT eligible to apply for a visa independently. They must travel with their employer, and a visa will be issued only under limited conditions. No exceptions can be made. The same rules apply to Korean employers. | |
13. | Do I have to submit my application in person, or can my travel agent or representative submit the application on my behalf? |
Not necessarily. Your travel agent or representative may submit the application on your behalf. An authorization letter is not required as long as the booking is made under the name of the representative.
However, if your name or signature is missing from the application form, the application will be declined. Additionally, the application will not be accepted without the original passport or any essential documents. Therefore, please ensure that your representative or travel agent brings all necessary documents and meets our requirements properly. | |
14. | Will my passport be kept at the Embassy until the issuance of my visa? I need to travel after submitting my application. |
Your passport will be returned after the verification on the same day of your visa application. There is no more visa sticker in your passport.
Guideline on how to download the Visa Grant notice will be given on your application day. Please keep it. You do not need to visit our Embassy to pick up your passport. | |
15. | e-Form Visa Application : How can I fill out, print, edit, or cancel my e-Form? |
How to Print:
How to Edit:
How to Cancel: | |
16. | While filling out the e-Form, I was unable to proceed to the next page, and an error message (e.g., 'A firewall has been blocked') appeared on my screen. |
The Korea Visa Portal is optimized for IE7, Chrome, Firefox, Safari, and Opera browsers, and for a screen resolution of 1024*768 pixels.
Therefore, please try using a different browser or re-scan your photo, as the issue may be related to the photo format.
Alternatively, try changing your address in Korea or select ‘undecided.’ If necessary, you can write your address in Korea manually using a black ballpoint pen after printing out the e-form. | |
17. | My address in Korea and contact number have not been confirmed yet. What should I write on the application form? |
For the address in Korea, please select 'Undecided.' For the contact number in Korea, please write your current number. | |
18. | Can I use different photos for the e-form and the one submitted at the Embassy counter? |
No, you must submit the same photo that was attached (uploaded) to your e-form. If you use a different photo or if your photo does not meet the requirements (3.5cm * 4.5cm, white background), your application may be declined or delayed. | |
19. | Is the Consent for Isolation still required for a visa application? |
No. It is no longer required. | |
20. | Do I need to have my visa documents notarized by MOFA? (e.g., birth certificates, family certificates, degrees, etc.) i. Family registers, such as 가족관계증명서, Kartu Keluarga, etc.; |
The required documents depend on the type of visa you are applying for. Please read the checklist carefully. If you are submitting original documents issued in Malaysia, notarization is generally not required unless specifically stated in the visa checklist. However, if it is determined during the verification or review process that your documents need to be certified by MOFA or another issuing authority, you will be notified accordingly. If you are submitting photocopies instead of original documents, the copies must be notarized by MOFA or the relevant issuing authority to confirm their authenticity. For documents issued outside of Malaysia, they must be translated into English or Korean, and must either:
| |
21. | i. Can I have a sample?
ii. If my employer does not allow me to obtain a copy of the company’s business profile printed within 6 months from the Companies Commission of Malaysia, what alternative documents can I present? |
i. Refer here: https://www.ssm-einfo.my/page/4# Go to: Product --> Company Profile --> CTC
ii. None. The company’s business profile is public information and can be purchased from the Companies Commission of Malaysia by any member of the public. | |
22. | What should I submit for personal income tax filing receipt for the most recent tax year. Since my income does not require me to pay taxes, there is no income tax slip. |
For those who are required to file an income declaration, please submit: For those who are not liable for income declaration, please submit: If you have not filed your taxes for the most recent tax year because it is not yet due, please provide:
If you do not have a tax slip or are unemployed, please submit your spouse’s income tax slip as a supporting document. | |
23. | Documents to prove that an applicant is traveling with family members. |
Copies of family members’ K-ETA approval, passports, Korean visas, flight itineraries, and family certificates. | |
24. | I do not have strong financial documents. Can I submit my partner’s documents as he/she is my guarantor? I am a domestic helper. I will be traveling to Korea for a holiday without my employer, but they will be sponsoring my trip. Can I submit their bank statements? I do not have bank statements from Malaysia yet. Can I submit my Malaysian relatives’ or friend’s financial documents? |
Please be informed that the Embassy will only accept financial documents from your spouse or parents (for students). If you are submitting financial documents from your spouse or parents, please ensure that you provide the following:
Please note that the guarantee letter must be notarized by a Notary Public before submitting them to the Embassy. Additional documents may be requested (e.g., letter of employment, tax receipt for the most recent year, etc.) if deemed necessary during the review of your visa application. We do not accept guarantee letters or financial documents from partners, siblings, relatives, employers, friends, sponsors, or others unless there are strong justifiable reasons. Domestic helpers are not allowed to travel without their employer. Additionally, the visa will only be issued under certain circumstances. Therefore, if you are eligible to apply, the financial documents must be provided by the employer. Please email us for more details. | |
25. | I am planning to apply for a long-term visa. May I bring my family with me? |
Maybe, depending on your visa type. Holders of D-type or E-type visas (such as D-1, D-2, D-9, E-7, etc.) may be allowed to bring their spouse and children under the age of 18. To do so, you must prove that you are financially capable of supporting your family members.
However, additional documents will be required to verify your financial stability and your relationship with the family members you wish to bring. | |
26. | What is the scope of accompanying family members? |
Spouse and children under the age of 18 | |
27. | Where can I get a certificate of signature? |
It is called '분인 서명사실 확인서' and can be obtained from the Community Center. | |
28. | I travel to Korea frequently. Am I eligible to apply for a multiple-entry visa? |
In general, you may apply for a multiple-entry visa at the Korean Embassy in your home country if you are eligible. If you are applying from a Korean Embassy in a third country, the issuance of a multiple-entry visa is subject to certain conditions.
Under the Frequent Visitor Policy, you may apply for a multiple-entry visa if you meet one of the following criteria: (A)You have visited Korea more than 10 times, including at least one trip within the past two years, or Please be aware that the final decision on the visa issuance will be made only after we review your documents. | |
29. | If I am not eligible for a multiple-entry visa, would I be considered for a double-entry visa instead? |
The issuance of a double-entry visa is determined on a case-by-case basis. In most applications, you will be required to provide tentative details of your second visit, as the double-entry visa is only valid for six months. Please note that visa issuance remains subject to approval and is not guaranteed. | |
30. | I have submitted my visa application, but I have since changed my mind and would like to withdraw it. |
Please email myvisa@mofa.go.kr to inform us of your decision. Kindly note that the visa fee is non-refundable and any documents submitted will not be returned.If you do not notify us of your decision to withdraw the application and fail to submit the required additional documents, your application may be rejected. This rejection will be recorded in the visa system. | |
31. | I checked my visa status on the date I was advised to, but it has not been approved yet. What should I do? |
The visa process may take longer than expected due to various circumstances. Therefore, if your visa has not been approved by the date you were advised to check the Korea Visa Portal, please contact us via email at myvisa@mofa.go.kr | |
32. | I applied for a visa (e.g., a long-term student visa), but the validity period on my Visa Grant Notice is only three months. Does this mean my visa is only valid for three months? |
The “Validity Period” of your visa refers to the time frame within which you must enter Korea. If you do not enter Korea by this date, your visa will expire, and you will need to apply for a new one. The “Period of Stay” refers to the duration you are permitted to remain in Korea after entering the country. It will be shown on the sticker placed in your passport upon your entry in Korea. For example, if your visa has a period of stay of six months and a validity period until 30 June 2025, you must enter Korea before 30 June 2025. Once you enter, you will be allowed to stay in Korea for six months from your date of entry. If you need to stay beyond the issued duration while in Korea, please contact the local Immigration Office in Korea for assistance. | |
33. | My visa application has been denied even though I submitted all the necessary documents. Could you kindly inform me of the reason for the rejection, and is it possible to appeal the decision? |
In general, we do not provide specific reasons for visa rejection. However, you may review the reason for rejection as indicated on the Korea Visa Portal website. Please note that there is no formal appeal procedure at our Embassy. You may submit a new application only after three months from the date of the rejection.
Kindly be aware that the decision will be based on the documents you submit, your previous entry records to Korea, and other relevant factors. Therefore, approval is not guaranteed. |
VISA BY CATEGORY | |
1. | C-3 Visa: I am an applicant from a non-K-ETA eligible country and need to apply for a visa. I am going for a conference and seminar / attending a sports competition. Which visa type should I apply for? |
Please apply for a C-3-1 visa | |
2. | What is the difference between the C-3-4 and C-4-5 visas? |
For business purposes, it is usually related to meetings, discussions, signing agreements, and inspecting or finalizing orders before making a purchase.
| |
3. | C-4-5 Visa: Can I apply for a multiple-entry visa? I need to travel frequently. |
Please be informed that the C-4-5 visa is not eligible for multiple entry.
| |
4. | VICN: I am going for long-term work.
I am a doctor and will be joining a training program (D-4-2) at XX Hospital for more than 3 months. How should I proceed? |
There are several types of long-term work visas, and it is generally necessary to obtain a Visa Issuance Confirmation Number before submitting your long-term visa application.
To obtain a visa for your medical training, you will need to request the respective hospital in Korea to contact the local branch of Korea Immigration and obtain a Visa Issuance Confirmation Number for you.
Once your Visa Issuance Confirmation Number is issued, you may proceed to apply for the visa at our Embassy. Please refer to: 'Application with Visa Issuance Confirmation Number' (Click here) | |
5. | VICN: My employer has already applied for my visa approval in Korea. I have received the Visa Issuance Confirmation Number and just need to have the visa stamped in my passport. |
Please refer to: 'Application with Visa Issuance Confirmation Number' (Click here) | |
6. | D-2 / D-4-1Visa: I am applying for a student visa. What is the duration of stay to be issued? |
The duration of stay will be issued in strict accordance with the duration of studies as listed on the admission certificate.
For a D-4-1 visa, the duration of stay will be limited to 6 months.
The Embassy will not be able to issue additional days to accommodate personal needs. If you need to stay beyond the issued duration, please contact the local immigration office in Korea for assistance. | |
7. | I am entering Korea as a tourist. Can I change my visa status to a student visa while in Korea? |
The decision to change a visa to a student visa is made by the Korea Immigration Service, not by our Embassy. Therefore, if you wish to change your visa status, you must consult with the local immigration office after entering Korea. Please be advised to check the procedure in advance to avoid any issues during your stay in Korea. | |
8. | D-10-1 Visa: I want to seek for a job in Korea. Can I apply for a D-10 visa? |
A D-10 visa may be granted to individuals who have completed at least a junior college-level education and intend to undergo training* or seek employment in fields that are eligible for E-1 to E-7 visas.
In principle, the application is evaluated based on a points-based system. Applicants must score at least 60 points, including a minimum of 20 points from the general criteria (such as age and education level), out of a total of 190 points.
Please note that the D-10 visa cannot be issued if the applicant has already stayed in Korea for more than 6 months within the past year. | |
9. | Is it possible to apply for an F-1-D visa as a freelancer? |
The F-1-D visa is meant for applicants who work remotely for overseas companies. Therefore, freelancers are not eligible to apply for this visa. | |
10. | Will my status be revoked if I lose my job after entering Korea on an F-1-D visa? |
If you lose your job after entering Korea on an F-1-D visa, you are not required to report it under current laws and regulations. However, you will not be able to extend your stay and must leave Korea once your permitted period of stay expires. | |
11. | F-1-D Visa: Do I have to pay taxes in Korea on income earned overseas? |
According to Article 3 (Scope of Taxable Income) of the Income Tax Act, residents are subject to tax on all income. However, for short-term foreign residents, tax is imposed only on income paid in or remitted to the Republic of Korea, in the case of taxable income from foreign sources.
Additionally, individuals from countries that have signed a double taxation avoidance agreement with Korea are not subject to the relevant tax if the treaty includes the appropriate provisions.
Short-term foreign residents refer to foreign residents who have had their domicile or place of residence in Korea for no more than 5 years in total within the 10 years prior to the end of the relevant taxable period. For tax-related queries, please contact the National Tax Service here. | |
12. | Are F-1-D visa holders required to subscribe to National Health Insurance in Korea? |
F-1-D visa holders are required to subscribe to National Health Insurance if they reside in Korea for more than six months. The insurance premiums are calculated based on the same standards as those for Korean nationals. However, if the calculated premium is lower than the average premium, the average premium (KRW 150,990 as of 2024) will be applied.
If a foreigner residing in Korea has medical coverage equivalent to the benefits provided under Article 41 of the National Health Insurance Act through foreign laws, foreign insurance, or a contract with their employer, they may apply for an exemption from the National Health Insurance.
For further inquiries, please contact the National Health Insurance Service Customer Center at 1577-1000. | |
13. | F-6 Visa: Are there any designated hospitals in Korea where a Korean spouse can undergo a medical check-up?
What about for a Malaysian spouse? |
No, the Korea Immigration Service has not designated any specific hospitals in Korea. You may undergo a medical check-up at any general hospital (i.e., hospitals with 30 beds or more) that provides check-ups for government officer candidates in Korea.
For Malaysian: We do not have designated hospitals in Malaysia for the F-6 visa health certificate. Therefore, we will accept medical certificates issued by any reputable Malaysian hospital, as long as the certificate includes all the required items.
To our knowledge, you may need to inform the hospital of the specific tests you require, as these test items are usually not offered as a single package. The medical report must include test results for:
| |
14. | H-1 Visa: I am a Malaysian citizen. Can I apply for an H-1 Working Holiday Visa? |
Malaysia and Korea do not have an agreement for this type of visa. Therefore, Malaysian citizens are not eligible to apply for the H-1 visa. | |
15. | I previously held an H-1 visa. Can I reapply for an H-1 working visa from a different country? |
In principle, you must apply for the H-1 Working Holiday Visa at the embassy in your home country. Additionally, we do not process this type of visa at the Korean Embassy in Malaysia. | |
16. | My G-1 visa has expired. Can I reapply? |
For those on G-1 status, the process is handled directly by the Ministry of Justice in Korea, not by the Embassy. Please contact the Korea Immigration Service office that issued your alien registration card for extension details: http://immigration.go.kr.
Please direct your query to the relevant agency by visiting the HiKorea website:
The Embassy does not have the authority to renew or issue G-1 visa. |
BANK STATEMENTS FOR VISA APPLICATION | |
1. | What is the minimum balance that must be maintained in my bank account in order to apply for the C-3-9 Tourist Visa? Can I just transfer some amount of money into my account for the latest statement? |
Please note that the minimum balance required in the account varies from applicant to applicant. We are unable to provide a specific amount for your reference. We expect you to demonstrate sufficient financial ability, which will be assessed based on the average balance maintained in your bank account over the past six months. We consider the average balance for the past six months, not just the most recent balance. Therefore, please submit your bank statements reflecting the average balance for this period, and ensure that the statements are duly certified by the bank. | |
2. | Can I submit a consolidated bank statement instead of an itemized statement showing all my transactions? |
No, we do not accept consolidated bank statements. Please provide an itemized statement showing all transactions. All pages must be certified by a bank officer and accompanied by the consent form. | |
3. | Regarding the consent form, the bank officer refused to sign it. Can I submit the application without the form? |
If the bank refuses to sign the consent form, please complete the form and submit it to us. Additionally, please obtain an official account verification letter issued by the bank, stating your latest account balance. | |
4. | I am just going to Korea for a short holiday. Why do you still require bank statements? I kept my savings in cash, so I am unable to prove it in my bank account. |
All tourist visa applicants are required to submit bank statements for the past six months, regardless of the length of their stay in Korea.
Regardless of how much savings you have on hand, you will need to prove it through bank statements. Therefore, the amount of money you have on hand will not be considered when applying for a visa. | |
5. | My salary is paid in cash, so there are no salary transactions in my bank statements. What should I do? |
You still need to provide the bank statements for your visa application, along with your pay slips. | |
6. | I do not have bank statements from Malaysia. Can I submit bank statements from a foreign country? |
No. We do not accept foreign bank statements. If you wish to proceed with foreign bank statements, you will need to submit your visa application to the Korean Embassy/Consulate in that particular country. | |
7. | Can I submit my fixed deposit statement instead of regular bank statements? |
A fixed deposit statement can be submitted as an additional supporting document. However, bank statements are still required. | |
8. | Can I submit my credit card statement, Wise statement, or Touch 'n Go statement? I do not have a Malaysian bank account and I use these for my expenses in Malaysia. |
Unfortunately, we do not accept these types of statements as we are unable to verify them. | |
9. | I am applying for a student visa. How much money should be in my bank account? |
Please refer to the checklist. If you are attending a certain university, you may not need to submit the bank statements. If needed, the required amount is also stated in the checklist. Please read it carefully. | |
10 | I am submitting visa applications for my family members. Should I prepare each application separately, including individual bank statements? |
For applicants from the same household, you may use the same bank statements from one main visa applicant or the head of the family. However, all individual documents such as the e-form, copy of passport and Malaysian visa, and letter of guarantee must be prepared separately for each applicant. | |
11. | Financial documents are exempted for student visa applicants who are going to study at certain universities. How can I check if I am exempt from submitting financial documents? |
If your university is listed under the IEQAS (International Education Quality Assurance System) and you are a Malaysian citizen, you may be exempted from submitting financial documents. You may check whether the university you are going to study at is certified by visiting the following website: (Click here). However, if it is deemed necessary to verify your financial capability during the review of your application, you may still be required to submit supporting financial documents even if you have received a certificate of admission from an IEQAS-certified university. Please be informed that this requirement does not apply to the nationalities listed on the checklist. |
TUBERCULOSIS HEALTH TEST CERTIFICATE | |
1. | I am applying for a short-term visit visa. Should I submit a Certificate of Health for Tuberculosis Screening? |
No. Short-term visa applicants (for visits to Korea of less than 90 days) are not required to submit the Certificate of Health for Tuberculosis Screening. | |
2. | Can I get the Tuberculosis screening done at a hospital that is not on the Embassy’s list? I have already undergone Tuberculosis screening at a non-designated hospital, and I submitted the report to my university in Korea, where it was accepted. Can I use the same report for my visa application? |
No. The Embassy will only accept the Tuberculosis screening results from one of the designated hospitals listed on the Embassy's website. | |
3. | I am currently undergoing TB treatment. Is it okay to submit my visa application? |
Unfortunately, you are not allowed to do so. You can only enter Korea after completing your treatment, and this must be verified through tests and a medical report from a designated hospital. For further details, please feel free to email us. |
PERSON WITH A VALID VISA | |
1. | I applied for a visa transfer online but have not received any status update from the Embassy. |
Please email our Embassy to notify us of any changes to your passport information. | |
2. | My visa was issued, but I need to enter Korea earlier for a different purpose. Can I use a K-ETA? My exchange program starts on September 1st, but I would like to enter earlier for personal travel. Is that possible? Will it affect my visa? |
While your visa is valid for use once issued, the duration of stay granted will be in strict accordance with the duration of studies listed on the admission certificate. Therefore, the duration of stay may not cover your entire stay if you choose to enter Korea early. Please note that your visa will be activated upon your first entry into Korea and will become invalid when you depart, unless you have a valid registration card. If you wish to proceed with the above-mentioned itinerary, you will need to apply for a new visa for your program, with the latest documentation and fees. | |
3. | I have a valid multiple-entry visa that was issued previously. Can I use it to enter Korea? |
Valid multiple-entry visas can be used to enter Korea. A visa transfer (click here) is required if the valid multiple-entry visa is in your old passport. Please note that a visa transfer is NOT allowed if the passport linked to the visa has been reported lost. | |
4. | I haven’t entered Korea yet. Can I extend my visa validity since my travel plans have changed? |
Please be informed that once a visa is issued, it could not be extended. Therefore, kindly plan your travel carefully. Otherwise, you will need to apply for a new visa with updated documentation and fees. | |
5. | I applied for a long-term visa and requested a multiple-entry visa, but was only granted a single-entry visa. |
| Not all visa types are eligible for a multiple-entry visa by default, and the Embassy does not have the authority to issue one automatically. Long-term visa holders must register for a residence card (formerly known as the Alien Registration Card or ARC) within 90 days of arrival in Korea to receive multiple-entry visa benefits. For further details on the procedure, please consult your inviter in Korea. |
COVID-19 | |
1. | I am either unvaccinated or not fully vaccinated. Am I still allowed to enter Korea? |
As long as you have a valid passport and either a visa or K-ETA, you may be allowed to enter Korea regardless of your vaccination status. | |
2. | Is a PCR test still required for transiting through or visiting South Korea? |
No, a PCR test is no longer required. | |
3. | I have just recovered from COVID-19. Can I enter Korea, and will I be exempt from quarantine? Can I be exempt from the on-arrival test if I provide proof of a past COVID-19 infection? |
All inbound travelers to Korea are no longer required to take an after-arrival PCR COVID-19 test, including quarantine. | |
4. | I am a short-term traveler. What should I do if I test positive during my stay in Korea? |
Please contact a Community Health Center or the Korea Disease Control and Prevention Agency at +82-2-2633-1339, and follow their instructions. |
Remark: If you could not find the answer to your question, you may email us.
/END/