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Notice [FAQ] Frequently asked questions on Visa, Quarantine and Entry to Korea

DATE
2022-03-28



 FAQ

FREQUENTLY ASKED QUESTION

Updated on: 2022.09.30





NO

QUESTION

 

ANSWER

 

 

ENTERING KOREA (K-ETA, SHORT-TERM VISIT AND TRANSIT)

 

Q1

I am a Malaysian Passport Holder. Do I need to apply for a K-ETA or Visa?

 

If you are travelling to Korea for short-term visits (participating in events, business activities, tourism, family visit, etc.), you may apply for K-ETA ON THE OFFICIAL K-ETA WEBSITE.

(LINK: www.k-eta.go.kr)

 

However, if you are seeking short-term employment (C-4) or any long-term stay, you are required to get a visa.

PLEASE READ GUIDELINES FOR VISA APPLICATION (Click) CAREFULLY.

Q2

What is K-ETA? Why should I apply for it? My last visit to Korea did not require me to have a K-ETA.

 

K-ETA (Electronic Travel Authorization) is not a visa. Since September 2021, nationals from visa-free countries or regions are required to obtain K-ETA before entering Korea.

 

For more info on K-ETA, please click here.

Q3

Should I apply for the K-ETA first or can I make my travel arrangement in advance?

It is STRONGLY RECOMMENDED TO GET A K-ETA APPROVAL BEFORE CONFIRMING YOUR TRAVEL ARRANGEMENT AND MAKING A PAYMENT.  If your K-ETA is denied, you will need to apply for a visa which will take more time and documentation.

 

Please be informed that the approval of K-ETA or Visa is not guaranteed.

Q4

I hold a valid APEC Business Travel card (ABTC). Do I still need to apply for a visa or K-ETA to enter Korea for business?

ABTC holders may enter Korea without a visa or K-ETA for short term business activities.

 

However, if you have changed your passport after getting ABTC, you need to obtain a new card with the current passport information before entering Korea.

Q5

I am a temporary visitor in Malaysia. Am I eligible to apply the Korea visa from here?

 

 

(Or) I do have long term pass but I just recently arrived in Malaysia. Am I eligible to apply the visa from here?

Non-Malaysians who are temporarily visiting Malaysia are not eligible to apply for a visa here unless they have received visa issuance confirmation from the Ministry of Justice of the Republic of Korea.

 

PLEASE READ GUIDELINES FOR VISA APPLICATION (Click) CAREFULLY.  If you do not meet the requirement, you are not eligible to apply for a visa in Malaysia.

Q6

I am not a Malaysian nor from a country which is on the K-ETA eligibility list. Can I visit Korea as a tourist now?

If you are not eligible for K-ETA, you must get a visa before traveling to Korea.

 

PLEASE READ GUIDELINES FOR VISA APPLICATION (Click) CAREFULLY. 

Q7

I want to take my domestic helper (a maid) to Korea during my holiday. Can I bring her with me?

ONLY KOREAN NATIONALS MEET THE SPECIFIC REQUIREMENTS AND HAVE HUMANITARIAN REASONS* ARE ALLOWED TO BRING THEIR DOMESTIC HELPERS TO KOREA. (NO EXCEPTION)

 * taking care of his/her own underage children (aged nine and under) due to one’s own child birth, surgery, and attendance of immediate family member’s funeral

Q8

I applied for a K-ETA a few days ago, but have not heard anything on the progress yet. What do I need to do?

Please be informed that K-ETA is not assessed / approved by the Embassy. PLEASE CONTACT THE K-ETA CENTER DIRECTLY at +82-2-2666-0463 or via online enquiry form (Click)

 

The Embassy is unable to answer any inquiries pertaining to your K-ETA application.

Q9

My K-ETA application was declined, and I was advised to contact the Korean Embassy.

Please be informed that K-ETA is not assessed / approved by the Embassy, and the Embassy is unable to answer any inquiries pertaining to the K-ETA approval. Therefore, if you want to raise any issue with your K-ETA, please contact the K-ETA Centre directly at +82-2-2666-0463 or via online enquiry form (Click)

 

*Please be advised that incorrect information (i.e. non-existent address, typo in name, and mistakes with passport number) or failure to comply with the photo requirements may have caused the rejection. Thus if you think the reason of denial is one of those mistakes, you may re-apply. However, if you apply repeatedly with inconsistent information, your application may be denied and you will not be allowed to apply more than three times in six months.

 

If you choose to apply for a visa, please submit your visa application to our Embassy. However, please be noted that the Embassy does not guarantee the issuance of visa.

 

PLEASE READ GUIDELINES FOR VISA APPLICATION (Click) CAREFULLY.

Q10

My K-ETA has been approved. Do I need to apply for a visa separately?

If you have a K-ETA, you do not need to apply for a visa and vice versa.

Q11

Can I transit in Incheon airport without a visa?

 

Passengers with connecting flight tickets who do not need to pass through the immigration desk are permitted to transit at Incheon International Airport without a visa nor K-ETA within 24 hours.

 

Please check with your airline on whether you need to pass through the immigration desk at the Incheon International Airport.

Q12

Do I need to take a PCR test to transit at the airport in Korea?

All inbound travelers to Korea or transit passengers are not required to get a pre-departure Covid-19 test.

 

However, please check with your airline or the local authorities of your final destination on their own requirements.

Q13

Do I need to take a PCR test before departure?

NOT ANY MORE FROM 3 SEPTEMBER 2022

 

From 3 September 2022, all inbound travelers to Korea regardless of their nationalities or vaccination status are not required to get a pre-departure Covid-19 test.

 

Q14

Is travel insurance required?

Travel insurance is not mandatory, but it is recommended to get an appropriate policy for any unexpected situations. (Travelers are fully responsible for costs associated with COVID-19 treatment / isolation throughout their stay in Korea.)

 

VACCINATION & QUARANTINE REQUIREMENTS

 

Q15

I am not vaccinated (or not fully vaccinated). Can I still enter Korea?

 

As long as you have a valid visa or K-ETA, you may be allowed to enter Korea regardless of your vaccination status.

 

In addition, quarantine and pre-departure Covid-19 test are no required for all inbound travellers.

Q16

I have just recovered from Covid-19. Can I enter Korea, and will I be exempted from quarantine?

 

Can I be exempted from the on-arrival test if I can show proof of past Covid-19 infection?

 

Please be informed that a pre-departure Covid-19 test is no more required before flying to Korea.

 

From 1 October 2022, all inbound travelers to Korea regardless of their nationalities or vaccination status are not required to get an after-arrival Covid-19 test.

Q17

I have a difficulty in getting a Q-Code. Can the Embassy help me?

Please refer to the user manual on our website. (Click here)

 

Please be informed that the Embassy is not in charge of Q-Code system, and thus we cannot help you with any technical problems.

 

If you have more questions related to quarantine, Q-Code or Covid 19 policies during your stay in Korea, please contact Korea Disease Control and Prevention Agency (KDCA) at +82-2-2633-1339.

Q18

How many days in advance should I get a Q-Code?

If you correctly enter your travel information at the official Q-Code website, you will get your code instantly.

Q19

Where can I get an after-arrival PCR test in Korea?

From 1 October 2022, all inbound travelers to Korea regardless of their nationalities or vaccination status are not required to get an after-arrival Covid-19 test.

Q20

How long does it take for me to get a result for my on-arrival test result?

From 1 October 2022, all inbound travelers to Korea regardless of their nationalities or vaccination status are not required to get an after-arrival Covid-19 test.

Q21

How will I receive my on-arrival test result?

From 1 October 2022, all inbound travelers to Korea regardless of their nationalities or vaccination status are not required to get an after-arrival Covid-19 test.

Q22

I am a short-term traveller. What do I need to do if I am tested to be positive during my stay in Korea?

Please contact a community health centre or Korea Disease Control and Prevention Agency at +82-2-2633-1339, and follow their instruction.

 

 RESERVATION & VISA APPLICATION

 

Q23

What is the current visa processing time?

 

Is there any express service?

For any type of visa, it will normally take seven (7) working days to be processed. (NOT including the submission date)

 

It may take longer during peak season, or if you fail to meet the requirements, or if any further verification is necessary.

 

No, there is no express service for visa application.

Q24

Can I submit my visa application online or via mail?

NO, YOU CANNOT. All application should be submitted via the counter.

 

However, your representative (or a travel agent) may submit your documents on your behalf.

Q25

Do I have to make an appointment to apply for a visa?

YES, you need to make an online reservation on Consular Services 24 website under the name of the person who will visit the Embassy. (you or your representative)

 

Please click here for more information on the online reservation.

Q26

I have difficulty in making an online reservation. Can I make an appointment via email?

A request to make reservation via email or phone will not be accommodated.

Q27

I could not make an online reservation. Can I walk in for my visa application?

A walk-in visa application will not be accepted.

 

Without reservation, you may not be allowed to enter the Embassy.

Q28

All the dates I want to visit the Embassy are fully booked. How can I get an appointment?

Please check the availability of slots regularly; people make cancellation sometimes and new slots may be available. And please make sure to choose Visa for Non-Koreans > Regular Applicants or Visa Issuance Confirmation number (if you have any)”.

 

Current slots are opened only for the following three weeks, and we open new slot on weekly basis in the morning of every Monday (or Tuesday if Monday is public holiday).

Q29

The date for appointment is fully booked but my flight is very soon. What should I do?

Please send us an email (myvisa@mofa.go.kr) with valid reasons why the application is made at the last minute along with your flight ticket. Please be informed that this exception is not applicable for non-essential visitor (i.e. tourist) to Korea.

 

We cannot guarantee, but may take your situation into consideration depending on the general circumstances.

Q30

I want to make reservation for my family members. Should I make a separate reservation under each person name?

No, you do not have to. One person may submit multiple application for their family members, friends, co-workers, etc. If you need to submit more than 5 applications at one time, please reserve maximum 2 slots only.

Q31

Do I have to submit my application in person? Or can my travel agent or representative make an application on my behalf?

Your travel agent or representative may submit the application on your behalf. Authorization letter is not necessary.

 

However, if your name or signature is missing on the application form, the application will be declined. In addition, the application will not be accepted without the original passport or any essential documents. Therefore, please make sure your representative or travel agent bring all necessary documents and meet our requirements properly.

 

PLEASE READ GUIDELINES FOR VISA APPLICATION (Click) CAREFULLY.

Q32

 

I am not sure when to visit Embassy as my visa document is not yet ready. Can I book in advance?

 

 

 

Or can I book more than one slot as I cannot confirm when to visit the Embassy?

No. Please make sure all of your documents are ready prior to your visit to the Embassy.

 

If you fail to bring essential documents, your application may not be accepted.

 

No, multiple reservations is not allowed. The Embassy reserves the right to cancel your reservation at any time without notice. Thus if you make multiple reservation, we will cancel your booking and your visa process may be delayed as well.

Q33

Can I pay by online transfer or with a card?

Only cash payment will be accepted.

Q34

Do I need to have my visa documents notarized by MOFA? (e.g. certificate of birth, degrees, etc.)

If you bring the original copy, you do not need to have your documents notarized unless it is instructed otherwise on our visa checklists. (Please refer to the Embassy website for more details.)

 

If it is deemed that your documents need to be certified by the MOFA or any other issuing authority during the verification or review of your application, you will be advised accordingly.

 

However, if you bring a photocopy, you need to get it notarized by the MOFA or an issuing authority to prove that the copy is fully certified.

 

If you bring documents issued outside Malaysia, it must be notarized by the Korean Embassy or Consulate General in that particular country.

 

PLEASE READ GUIDELINES FOR VISA APPLICATION (Click) AND CHECKLIST CAREFULLY.

Q35

e-Form Visa Application

 

How can I fill out, print, edit or cancel my e-Form?

 

How to fill out:

Refer to the User Manual on Korea Visa Portal

(visa.go.kr Help Center Archive User Manual / Click here)

 

How to print:

After you submit the application online, please click ‘Visa Application’ on the right-hand side of the bottom. A pop-up window will appear with the pdf format of the application that you have filled out. Print and sign on it.

 

How to edit:

Once you submit the form and close the window, you cannot edit the form. You have to fill out a new e-form once again.

 

How to cancel:

You cannot cancel the form. If you need to edit or rewrite the form, please fill out a new e-form and submit the new one to the Embassy.

Q36

Financial documents are exempted for student visa applicants who are going to study at certain universities. How do I check whether I will be exempted from submitting the financial documents?

You may check whether the university you’re going to study at is a certified one on the following website.

https://www.studyinkorea.go.kr/en

/sub/college_info/certified_intro.do

 

If your University is in the IEQAS (International Education Quality Assurance System) list and you are a Malaysian citizen, you may be exempted from submitting the financial documents. However, if it is deemed necessary to verify your financial capabilities during the review of your application, you may be requested to submit relevant documents even though you have received the certificate of admission from one of IEQAS universities.

Q37

When should I buy a flight ticket to Korea?

Please consider the following information when you plan your travel.

 

Visa processing time is seven working days for all types of visa. (NOT including the submission date)

 

You have to enter Korea before your visa is expired (Visa validity period is three months).

Q38

I checked my visa status on the date I was informed to do so, but my visa has not been approved yet. What should I do?

 

The visa process may take longer than expected depending on various circumstances. Therefore, if your visa has not been approved until the date you were advised to check the Korea Visa Portal, please email us to myvisa@mofa.go.kr.

Q39

I applied for a visa (E.g.: long-term student visa), but the visa validity period on my Visa Grant Notice is only three months.

 

Does it mean that my visa is valid only for three months?

 

Validity Period of Visa means that you have to enter Korea by that date. Otherwise your visa is no longer valid and you have to apply for a new visa.

 

Period of Stay means that you will be allowed to stay in Korea for that period after entering the country.

 

For example, your period of stay is six months while the validity period of your visa is until 30 June 2022. You are required to enter Korea before 30 June 2022, and you will be allowed to stay in Korea for six month from the date you enter the country.

Q40

Can I use different photos to be attached on my e-form and to submit at the Embassy counter?

No. You will need to submit the same photo that has been attached (uploaded) to your e-Form.

 

If you use different photos or your photo does not meet our requirements (3.5cm * 4.5cm / white background), you application may be declined or delayed.

Q41

While filling up the e-Form, I could not proceed to the next page, and the error message (i.e. ‘a fire-wall has been blocked’……) appeared on my screen.

The Korea Visa Portal is optimized for IE7, Chrome, Firefox, Safari, or Opera browsers and 1024*768 pixels.

 

Therefore, please change your browser or re-scan your photo. It may be due to the photo format.

Q42

Will my passport be kept at the Embassy until the issuance of my visa?

No. Your passport will be returned on the same day after being verified as the Korean government issues visas electronically, without attaching a visa label on your passport.

 

You may check your status on the Korea Visa Portal website, and print out your Visa Grant Notice on the date you are advised to do so.

Q43

I am going to apply for a long-term visa. Can I bring my family?

Maybe yes, depending on your visa type.

 

D-type or E-type visa holders (e.g., D-1, D-2, D-9, E-7, etc.) may be allowed to bring his/her spouse and children aged below 18 years old. In order to bring your family, you need to prove that you are financially capable of supporting your family members.

 

However, you will be required to provide more documents to prove your financial capabilities and the family relations.

Q44

Bank statement for the latest 3 months duly certified by bank in Malaysia

For bank statements that are issued every quarter, please bring:

i. latest available quarterly bank statement

ii. transaction history from end of last quarter to current date

iii. current balance

 

E-statements printed from the internet must be certified by a bank officer.

 

Bank book must be updated until current date, and an applicant can bring the original book and its photocopy (all printed pages) together to the Embassy. If an applicant only brings photocopy, it must be certified by a bank officer on all pages.

Q45

Company business profile printed within 6 months from Companies Commission of Malaysia (SSM e-info)

 

Corporate information printed within 6 months from the Companies Commission of Malaysia (SSM e-info)

Refer here:

https://www.ssm-einfo.my/page/4#

 

 

Sample:

https://www.ssm-einfo.my/sample/Company_Profile.pdf

https://www.ssm-einfo.my/sample/Business_Profle.pdf

Q46

Personal income tax filing receipt for the most recent tax year

For those who must file income declaration:

i. e-filing acknowledgement receipt OR

ii. B or BE manual form with acknowledgement from LHDN

 

For those who are not liable for income declaration:

iii. EA or EC form

 

In the case that you have not filed your tax for the most recent tax year as it is not yet due, please provide item i or ii for the previous tax year and item iii for recent tax year.

Q47

Family certificates

i.Family register such as 가족관계증명서, kartu keluarga, etc;

ii.Marriage certificate to prove husband-wife relation;

iii.Birth certificate to prove parent-child relation or sibling relations

Q48

Documents to prove that an applicant is traveling with one’s family members

Copy of family members’ passports, Korean visas, flight itineraries, and family certificates

Q49

Documents to prove that an applicant is traveling on company incentive trip and the company’s ability to support its participants

i)Letter from company with details of the incentive trip, its participants, and expenses borne;

 

ii)Company bank statements for the latest 3 months duly certified by bank in Malaysia;

 

iii)Group flight itinerary prepared by the travel agent;

 

iv)Tour itinerary

Q50

My employer has already applied for my visa approval in Korea.

 

I already have the visa issuance number, and just need to get a visa on my passport.

Please refer to the procedures and requirements under:

“Application with Visa Issuance Confirmation Number”

 

Application process will take around 7 working days NOT including the submission day.

Q51

I am applying for a short-term visit visa. Should I submit the Certificate of Health for Tuberculosis Screening?

Short-term visa applicants are not required to submit the Certificate of Health for the Tuberculosis

Q52

Can I get the Tuberculosis screening done at other hospital which is not on the Embassy’s list?

No, the Embassy will only accept the screening result performed by one of designated hospitals listed on the Embassy website.

Q53

I do not have strong financial documents. Can I submit my partner’s document as he/she can be my guarantor?

Please be informed that the Embassy may only accept the financial documents from your spouse or parents (for students) only. If you are going to submit the financial documents from your spouse or parents, please bring them with a guarantee letter signed by the account owner, a copy of their IC or passport, and the document to prove your family relationship. (Please be noted that a guarantee letter and a copy of your spouse’s (or parents’) IC or passport must be notarized before being submitted to our Embassy.)

 

Additional document may be requested (i.e.: letter of employment & tax receipt for the most recent year and etc.) if it is deemed necessary when reviewing your visa application.


 


For other enquiries or clarification, please send e-mail to: myvisa@mofa.go.kr

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